Terms of Service

Last Updated: July 23, 2026

These Terms of Service ("Terms") govern your access to and use of the website located at chuckflooring.com and any related content, forms, and online features (collectively, the "Site"), operated by Chucks Flooring LLC, doing business as Chuck's Flooring ("Chuck's Flooring," "we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1.Acceptance of These Terms

By accessing, browsing, or submitting information through the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. These Terms apply to all visitors and users of the Site. If you are using the Site on behalf of a business or other entity, you represent that you have authority to bind that entity to these Terms.

2.Eligibility

You must be at least 18 years old and able to form a legally binding contract to use the Site or request our services. By using the Site, you represent and warrant that you meet these requirements.

3.The Site Is Informational — Not a Binding Offer

4.Estimates, Services & Promotions

Requests submitted through the Site (such as estimate or consultation requests) are invitations for us to contact you and do not create any obligation on either party until a written service agreement is signed. Advertised promotions, discounts, and offers are subject to eligibility, availability, change, and the terms stated in your signed agreement, and may be modified or withdrawn at any time. Our flooring installation and related services are governed by the separate written contract you sign for your specific project; in the event of any conflict between these Terms and that signed contract, the signed contract controls with respect to the services.

5.Financing

We may advertise financing options offered by third-party lending partners (such as GreenSky). Chuck's Flooring is not a lender and does not make credit decisions. All financing, including any advertised promotional APR, is subject to credit approval and the lender's separate terms and conditions. We make no representation or guarantee that you will qualify for financing or for any particular rate or term.

6.Permitted Use & Prohibited Conduct

You agree to use the Site only for lawful purposes. You agree not to:

• Use the Site in any way that violates any applicable law or regulation;
• Submit false, misleading, or fraudulent information;
• Copy, scrape, harvest, or collect content or data from the Site without our written permission;
• Attempt to gain unauthorized access to the Site, its servers, or any related systems;
• Introduce viruses, malware, or any harmful code;
• Interfere with or disrupt the Site or its security features;
• Use the Site to infringe the rights of others or to transmit unlawful, harassing, or objectionable content.

7.Intellectual Property

All content on the Site — including text, graphics, logos, the "Chuck's Flooring" name and marks, photographs, before-and-after images, videos, layouts, and design — is the property of Chucks Flooring LLC or its licensors and is protected by copyright, trademark, and other laws. You may not reproduce, distribute, modify, display, or create derivative works from any Site content without our prior written consent. Nothing in these Terms grants you any license or right to our intellectual property.

8.User Submissions

Any information, feedback, reviews, or materials you submit through the Site are your responsibility, and you represent that you have the right to submit them. By submitting content, you grant Chuck's Flooring a non-exclusive, royalty-free license to use, display, and reproduce it in connection with our business (for example, displaying a customer review). Do not submit anything confidential or proprietary that you do not want us to use.

9.Third-Party Links & Services

The Site may contain links to third-party websites or services (including financing partners) that we do not own or control. We are not responsible for the content, policies, or practices of any third party. Your use of third-party sites and services is at your own risk and subject to their terms.

10.Disclaimer of Warranties

THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses, or that any information on the Site is accurate, complete, or current. Any warranties related to our flooring products or installation services are set forth solely in your signed service agreement, not on the Site.

11.Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CHUCKS FLOORING LLC AND ITS OWNERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, or for any loss of profits, data, goodwill, or other intangible losses, arising out of or relating to your access to or use of (or inability to use) the Site, even if we have been advised of the possibility of such damages. To the fullest extent permitted by law, our total aggregate liability arising out of or relating to the Site shall not exceed one hundred U.S. dollars ($100.00). This limitation does not affect any rights or remedies you may have under your separate signed service agreement, which governs your project.

12.Indemnification

You agree to indemnify, defend, and hold harmless Chucks Flooring LLC and its owners, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your misuse of the Site, your violation of these Terms, or your violation of any law or the rights of any third party.

13.Dispute Resolution & Binding Arbitration

Please read this section carefully, as it affects your legal rights.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Site that cannot be resolved informally shall be resolved by binding arbitration administered in the State of South Carolina, rather than in court, except that either party may bring an individual claim in small-claims court where eligible. The arbitration shall be conducted on an individual basis only, and you and Chuck's Flooring each waive any right to participate in a class, collective, or representative action ("Class Action Waiver"). Judgment on the arbitration award may be entered in any court of competent jurisdiction. If any portion of this arbitration provision is found unenforceable, the remainder shall remain in effect.

Note: Disputes concerning your actual flooring project are governed by the dispute-resolution terms in your signed service agreement, which control over this Section as to those matters.

14.Governing Law

These Terms are governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict-of-laws principles. Subject to the arbitration provision above, you agree that any permitted court action shall be brought exclusively in the state or federal courts located in South Carolina.

15.Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last Updated" date above and post the new version on this page. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

16.Severability & Entire Agreement

If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect. These Terms, together with our Privacy Policy and any signed service agreement, constitute the entire agreement between you and Chuck's Flooring regarding your use of the Site. Our failure to enforce any provision is not a waiver of that provision.

17.Contact Us